This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping:
We offer free Standard Shipping 4-7 Business Days shipping on orders with a valid coupon.
Shipping Fees
We also offer shipping at the following rates:
| SHIPPING METHOD | SHIPPING FEE |
|---|---|
| Standard Shipping 4-7 Business Days | 6.99 |
| Priority Shipping 1-3 Business Days | 9.99 |
| Specalized Items 4-7 Business Days | 12.99 |
HOW IS MY SUBSCRIPTION FULFILLED?
If you are buying a subscription then we will deliver on: Based on when the subscription renewal is for the customer.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: See Below.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@summittlabs.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Proof of Purchase, Customer Details, and Authorization, then mail your return to the provided address once submited via email.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.